Marketplace: Add-ons, Training Courses & Support

Marketplace: Add-ons, Training Courses & Support

We understand that COVID-19 is having a global impact. Teams around the world are now working extensively (if not exclusively) from homes and heavily adopting online tools and resources. With these changes come many challenges (or opportunities) and we are responding with the following:

  • Offering full-day virtual instructor-led courses now over two days in 2 x 4 hour sessions.
  • Connecting teams through Virtual instructor-led training. Giving team members a single goal and connecting them in a positive way.
  • Creating Independence. With remote work, it is now harder to ask the person next to you a quick question. Training your team helps them to work independently and effectively.
  • Remind you that there are great, budget friendly, On Demand courses available.

Please look after yourselves and your families. Stay safe, stay connected, stay positive and we look forward to seeing you online!

The ServiceRocket Training team

Design your training

How can we help?


Nothing gets done without know-how. And the best way to build know-how is with training. Over 50,000 Atlassian product admins, users and power users cite ServiceRocket instructor-led training as contributing to their know-how. As an authorized training partner, ServiceRocket provides official Atlassian courses for Jira, Jira Service Desk, Portfolio, Confluence, and Developer Tools for the people who need it: end users, power users and admins.

"Confluence was so easy and the training so thorough, it was hard to come up with any questions during training."
"Trainers in both courses were excellent - pacing was very good and they were helpful and responsive, including follow-up with questions."
"Roger was wonderful. Very well spoken and an effective presenter. I felt the courses were very helpful and really opened my eyes to some of the power that JIRA could offer our teams."

Jam Sessions

Learn key foundational concepts behind the products, then ask your questions to our experts. 15 minutes of content and 40 minutes of Q&A. View schedule.

Official Atlassian Training Courses

View the catalog of Official Atlassian Training courses. We can help you build a training plan that delivers the most value to your team.

Jira Training Add-on

Manage training from within Jira, see reports of progress and completion. Ask us how.

Training Credits

Want to buy Official Atlassian Training Credits? Need to use a PO? Ask us how.

Questions? Please contact