JIRA Administration

JIRA Administration

Summary

Covering the tasks and best practices that every JIRA administrator should know when setting up and maintaining their JIRA instance. Attendees from this session will become proficient with user management techniques, project roles, time tracking, mail servers, daily maintenance, security, JIRA plugins and upgrading JIRA. JIRA Administration is composed of the following components:

Description

The JIRA Administrators training course covers the tasks and best practices that every JIRA administrator should know when setting up and maintaining their JIRA instance. Attendees from this session will become proficient with user management techniques, project roles, time tracking, mail servers, daily maintenance, security, plugins and upgrading JIRA.

Note: This course is geared towards the Download, not the OnDemand version. Though there are some differences, the main concepts are the same. If you would like to discuss how training can address the OnDemand version, contact us and ask about a private organization session.

Duration

3 hours

Prerequisites

This course assumes either prior participation in the JIRA Fundamentals training course, the JIRA Fundamentals eLearning or extensive experience as an end-user of JIRA.

Additional Notes

All training courses are delivered as a 3 hour interactive web seminar using a teleconference service for audio. Our instructors demonstrate product concepts during the session using a set of PowerPoint slides and practical examples in the product itself. Prior to the session you will receive a PDF copy of the slides for note-taking, which will also be a great reference after the session.

Outline

  • Product review and basic concepts
  • Advanced user and group management
  • Working with project role
  • Security model
  • Types of administrators
  • Issue level security
  • Issue type schemes
  • Email integration with JIRA
  • Managing your installation and upgrading
  • JIRA General administration (links, attachments, etc)
  • Enhancing the user experience
  • JIRA extensions
  • Discussion with instructor

Upcoming Classes

No classes have been scheduled, but you can always Request a Quote.
Questions? Please contact sales@servicerocket.com

Onsite Training

If you'd like to have this training course delivered as a Private Webinar or Onsite at your organization, request a quote and we'll get back to you to arrange all the details.

Request Quote

Public Training

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