JIRA Workflow Administration
The JIRA Workflow Administration training course covers all administrative features of JIRA related to customisation of the workflow and data capture. Attendees from this session will become proficient with creation of custom fields, new issue types, workflow statuses, transitions, post functions, field configurations, mandatory fields, hidden fields, workflow schemes and applying a JIRA workflow to an existing business process.
Note: This course is geared towards the Download, not the OnDemand version. Though there are some differences, the main concepts are the same. If you would like to discuss how training can address the OnDemand version, contact us and ask about a private organization session.
All training courses are delivered as a 3 hour interactive web seminar using a teleconference service for audio. Our instructors demonstrate product concepts during the session using a set of PowerPoint slides and practical examples in the product itself. Prior to the session you will receive a PDF copy of the slides for note-taking, which will also be a great reference after the session.
- Basic workflow concepts
- Example workflows in real life
- JIRA default workflow
- Issue resolution
- Capturing and presenting your Data
- Custom fields
- Mandatory fields
- Common workflow configuration mistakes
- Configuring workflows
- Transitions, conditions and post functions
- Step by step workflow configuration example
- JIRA extensions
- Discussion with instructor