JIRA Admin and Workflow Administration

JIRA Admin and Workflow Administration

Summary

Duration: 2 Training Sessions - 3.5 hours per session

Breakfast, lunch and snacks provided

Start time: 9:00am

Description

Morning Session (3.5 hours)

The JIRA Administrators training course covers the tasks and best practices that every JIRA administrator should know when setting up and maintaining their JIRA instance. You will become proficient with user management techniques, project roles, time tracking, mail servers, daily maintenance, security, JIRA plugins and upgrading JIRA.

JIRA Administration is composed of the following components:

  • Product review and basic concepts

  • Advanced user and group management

  • Working with project role

  • Security model

  • Types of administrators

  • Issue level security

  • Issue type schemes

  • Email integration with JIRA

  • Managing your installation and upgrading

  • JIRA General administration (links, attachments, etc)

  • Enhancing the user experience

  • JIRA extensions

  • Discussion with instructor

There will be a Q&A portion after the course where you’ll be able to interact and ask questions!


Lunch Break (meal provided)

Afternoon Session (3.5 hours)

The JIRA Workflow Administration training course covers all administrative features of JIRA related to customisation of the workflow and data capture. You will become proficient with creation of custom fields, new issue types, workflow statuses, transitions, post functions, field configurations, mandatory fields, hidden fields, workflow schemes and applying a JIRA workflow to an existing business process.

JIRA Workflow Administration is composed of the following components:

  • Basic workflow concepts

  • Advanced user and group management

  • Working with project role

  • Security model

  • Types of administrators

  • Issue level security

  • Issue type schemes

  • Email integration with JIRA

  • Managing your installation and upgrading

  • JIRA General administration (links, attachments, etc)

  • Enhancing the user experience

  • JIRA extensions

  • Discussion with instructor

There will be a Q&A portion after the course where you’ll be able to interact and ask questions!


Additional Notes

Course Format: Live instructor led classroom session with hands on exercises

*These courses are geared towards the Server version of JIRA, not the Cloud version. Though there are some differences, the main concepts are the same. If you would like to discuss how training can address the Cloud version, contact us and we would be happy to set up a private session for your team!


Duration

8 hours

Upcoming Classes

No classes have been scheduled, but you can always Request a Quote.

Testimonials

Perfect pace, just the right amount of detail, and enough time for questions = great recipe that kept the audience happy!

- Adobe Systems

The class was excellent. The trainer is awesome, thanks a lot!

- Adobe Systems

Questions? Please contact sales@servicerocket.com

Onsite Training

If you'd like to have this training course delivered as a Private Webinar or Onsite at your organization, request a quote and we'll get back to you to arrange all the details.

Request Quote

Public Training

From Our Clients:

The class was excellent. The trainer is awesome, thanks a lot!

- Adobe Systems

Perfect pace, just the right amount of detail, and enough time for questions = great recipe that kept the audience happy!

- Adobe Systems

JIRA Admin and Workflow Administration Ratings

Averaged from 11 responses.

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