Solving Jira Strategy Challenges with Rachel Wright

Solving Jira Strategy Challenges with Rachel Wright


Join ServiceRocket on February 12th for an all-day workshop event with Jira superstar Rachel Wright. Come prepared with your most prevalent pain-points and receive expert-level advice on how to solve them from a leader in the field who literally wrote the book on Jira strategy. By attending this workshop, you will also get her book Strategy for Jira autographed by the author herself!

Both breakfast and lunch will be provided.

In this workshop you will:

  • Identify gaps in your application admin strategy and create a plan for making small but impactful changes
  • Discuss current problems and work together with other attendees to find solutions
  • Avoid common mistakes and strengthen administrative skills

Included with the workshop, Rachel Wright will host a talk on The Top 10 Ways to Boost Jira Productivity, a concise conversation outlining tips to assist your admin team with managing the application.

Be sure to sign up today as space in the workshop is limited!

To register, click on the date icon, Feb 12, on the right side of the page.


With a full suite of features, Jira can revolutionize the way your business streamlines productivity. Whether you are managing a single, moderately-sized instance, a large enterprise instance, or spinning multiple instances at once — you will eventually find yourself facing an administrative nightmare. While Jira is a powerful tool, such a wide variety of features can be overwhelming for administrators.

What is your Jira application strategy? Do you have one or are you making it up as you go along? Do broken configurations, bottlenecks, or other harmful impacts on your production system sound familiar?

ServiceRocket is hosting an all-day workshop with Rachel Wright, the expert strategist and author who wrote the book on optimizing Jira to fit company goals, Strategy for Jira. Join us and Rachel as we provide expert solutions specific to your company’s needs.

After the workshop, Rachel Wright will present her discussion, The Top 10 Ways to Boost Jira Productivity. You are automatically enrolled to attend.

During the talk, Rachel will discuss:

  • Saving time with easy browser tricks to quickly find Jira issues
  • How project managers can leverage newly delegated project features for ultimate flexibility
  • How application admins can quickly access administrator features and gain additional insight not available in the admin UI
Following Rachel’s talk will be a beer and pizza social—where you can network with other administrative professionals and uncover potential solutions.

Rachel Wright is an entrepreneur, Certified JIRA Administrator, and author of the JIRA Strategy Admin Workbook. She started using JIRA in 2011, became a JIRA administrator in 2013, and was certified in 2016. She is the owner and founder of Industry Templates, LLC, which helps companies grow, get organized, and develop their processes.


9 hour(s)

Additional Notes


8:00AM — Breakfast
8:30AM — Workshop Begins
12:00PM — Lunch
5:00PM — Workshop Ends

6:00PM — Talk Begins

Upcoming Classes

United States

Location Jan 2019 Feb 2019 Mar 2019 Apr 2019 May 2019 Jun 2019
ServiceRocket Training Center | Palo Alto, CA Feb 12

Classes in bold are guaranteed to run!

Questions? Please contact

Onsite Training

If you'd like to have this training course delivered as a Private Webinar or Onsite at your organization, request a quote and we'll get back to you to arrange all the details.

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Public Training

Palo Alto, California

  • 8:00 AM - 5:00 PM
    $ 499.00 USD $ 199.00 USD before Saturday, February 2, 2019 8:00 AM PST.

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