Salesforce and JIRA Server Connector

Salesforce and JIRA Server Connector

Salesforce and JIRA Server Connector

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The product is priced from $ 10.00 USD per unit.


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Summary

Your development & product management teams live in JIRA. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The ServiceRocket Salesforce & JIRA Server Connector links and synchronizes Salesforce cases and JIRA issues for an integrated experience from either interface.

  • This add-on is compatible with all JIRA Server version supported by Atlassian.
  • Visit the Atlassian Marketplace to view our Connector for JIRA Cloud.
  • This Connector is Available via the Atlassian Marketplace.

Pricing

Pricing is set at 50% of the price of the JIRA instance that the connector is installed inside of (except for 10 user license). 

  • All prices in USD.
  • Pricing includes email-based support and all maintenance releases and patches for 12 months.
  • We allow the use of production license in testing and development environments without extra charge.
  • For orders over $1000, payment can be made via credit card or via purchase order.
  • For orders less than $1000, payment must be paid for on credit card.
  • Eligible Non-profits can apply for our Free Community License program.

For more information please refer to our Purchasing FAQ.

New & Renewal Pricing

Your JIRA Edition New Price Renewal Price
10 users (Starter) $10* $10*
25 users $600 $300
50 users $1,100 $550
100 users $2,000 $1,000
250 users $4,000 $2,000
500 users $6,000 $3,000
2,000 users $8,000 $4,000
10,000 users $10,000 $5,000
10,000+ users $12,000 $6,000
 
Note: Your selected license tier must match your current JIRA user tier. 
*Starter license price is per year.

Upgrade Pricing

Current JIRA Edition to 25 Users to 50 Users to 100 Users to 250 Users to 500 Users to 2,000 Users to 10,000 Users to 10,000+ Users
10 users $595 $1095 $1995 $3995 $5995 $7995 $9995 $11995
25 Users   $800 $1700 $3700 $5700 $7700 $9700 $11700
50 Users     $1450 $3450 $5450 $7450 $9450 $11450
100 Users       $3000 $5000 $7000 $9000 $11000
250 Users         $4000 $6000 $8000 $10000
500 Users           $5000 $7000 $9000
2000 Users             $6000 $8000
10,000 Users               $7000

Note: A new license is issued with 12 months validity. The credit for existing license is already factored into the upgrade price.

Description

This connector provides you with the ability to do the following tasks:
  • Create issues in JIRA from Salesforce
  • Map multiple Salesforce cases to a single JIRA issue
  • Synchronize updates and comments in Salesforce and JIRA
  • Generate integrated reports across JIRA and Salesforce data for product planning

Read a Case Study

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Read on How DoubleDutch Delivers Exceptional Service Using the Connector.

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Let us help getting the Connector setup and configured in your environment.

 

Getting Started »     Documentation »     Download »     Ask Us »

icon_Course Flexibility and Control You now have fine grained control and can customize how the fields from Salesforce display in JIRA. We introspect your Salesforce system and allow you to dynamically map fields between JIRA and Salesforce
 
 
icon_Course Administration Diagnostics Because the Connector is built upon the NextGen Connector framework, it can take advantage of advanced features, such as Administration Diagnostics. Allowing administrators to rapidly detect and correct errors.
 
 
icon_Course Sync and Scale Your developers work in JIRA, your sales/support staff work in Salesforce – keep them both in sync. You can now re-use mappings and connections across integrations, saving time during administration and developed to be highly scalable.
 
 
icon_Course Certified by Salesforce AppExchange certified – the ServiceRocket Salesforce & JIRA Server Connector was the first Atlassian integration certified by Salesforce, surpassing their stringent security requirements and intrusion detection.
 
 
icon_Course Tested by Atlassian We worked closely with Atlassian and large enterprises in the development of the NextGen Connector framework. We designed it with their architects and it has been QA’d and code reviewed by their team.
 
 
icon_Course Get it local, Get it Hosted The ServiceRocket Salesforce & JIRA Server Connector is certified to run on local JIRA installations as well as Atlassian’s own hosted infrastructure.
 

Screenshots & Videos

 

 

Services

Want help getting the Connector setup and configured in your environment? Let our team do the work.

Connector for Salesforce and JIRA - Implementation Services


Questions? Please contact sales@servicerocket.com
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