The new issue can have the priority and other fields preset, and various fields including custom fields can be inherited from the current issue.

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Pricing is set at depending upon the version of JIRA that you have.We allow the use of production license in testing and development environments without extra charge. Payment can be made via credit card or fund transfer. ServiceRocket has a "0 Net" term policy and the license keys will be released when full payment is received. Please take note that Payment Orders (POs) are for your reference only. We do not accept POs as a form of payment, however if you have a Master Services Agreement (MSA) signed with ServiceRocket or your purchase exceeds over $6000, we will release your licenses while the payment is being completed.)

  • Pricing is per JIRA instance and includes email-based administration/setup support and all maintenance releases and patches for 12 months.
  • Orders for evaluation licenses are processed automatically and immediately. Commercial orders are processed at the end of each day.
  • For more information please refer to our Purchasing FAQ
  • Eligible Non-profits can apply for our Free Community License program.
JIRA Edition New Price Renewal Price
10 users (Starter) $10 $10
Up to 25 users $199 $99
Up to 50 users $199 $99
Up to 100 users $199 $99
Up to 500 Users $399 $199
Up to 2000 Users $399 $199
Unlimited Users $399 $199

All prices in USD. All purchases less than $1000 must be paid for on credit card.

Upgrade Pricing

A new license is issued with 12 months validity. The credit for existing license is already factored into the upgrade price.

Current JIRA Edition to 25 Users to 50 Users to 100 Users to 500 Users to 2000 Users to Unlimited Users
10 Users $194 $194 $194 $394 $394 $394
25 Users   $0* $0* $299 $299 $299
50 Users     $0* $299 $299 $299
100 Users       $299 $299 $299
500 Users         $0* $0*
2000 Users           $0*

All prices in USD
*License is issued with the same expiry date as previous one

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